Highlights & Releases

March 31, 2025 - Evening v1.0.35 (Hot Fix)

RAB Subsidy Calculations

As reported in tickets throughout the day - some subsidy calculations were incorrect within the system (RGI and Core Shelter values were being multiplied by 12 in a few scenarios). This has been resolved.

RAB/TRAB Interim and Annual Review Approvals Setting Incorrect (high) Disbursement Amounts

On approval of interim and annual reviews, disbursements that were being created had values that changed (were higher) than what the subsidy amount should be. This has been resolved.

Added ability to create a new GBV disbursement

Users can now create new disbursements for recipients on the GBV program.

March 30, 2025 - Evening GBV Build Release v1.0.34

  • GBV Release

    Gender Based Violence program Ppulus Release - includes updates to Citizen Portal (CBP) and Ppulus Provider (back office) apps.

  • Legacy GBV Data Imported from YARDI

    Gender Based Violence data from YARDI (Rent Cafe & Voyager) imported into Ppulus

    - 428 Applications Migrated (1 unhoused)

    - 458 Recipients Migrated

    Email contains a set of records that required additional information / confirmation.

  • Enhancements

    - Added C/O (care of) field to primary and mailing address sections

    - Address input is limited by default to the address look up field (implemented an input manually toggle to allow for manual entry)

  • Bug Fixes

    - Ability to update email addresses for applicants / recipients that do not have a linked Portal Account

    - Uploading supporting documents to recipient files refreshes view consistently now

    - Payment statuses (Payment sent and Payment failed) are maintainable by users in the Finance user group

    - Non Digital Documents application / recipient link (URL) correctly functions now

Evening of March 17, 2025

PAYMENTS (EFT Data) - PRODUCTION HOT FIX

EFT Info. Issue raised from Civida Finance on Friday, March 14th. Hot fix implements a change to the system logic to generate pay files from the Recipient’s main EFT info. instead of utilizing the Recipient’s Payment Record’s EFT info. This approach allows the system to avoid any EFT info. synchronization issues.

Change Details

  • Generate Pay File list view updated (retrieve’s the recipient’s primary EFT info).

  • Export spreadsheet logic has been updated to retrieve recipient’s primary EFT info

  • Generated Pay File and CSV file also retrieves recipient’s primary EFT info.

  • Pay File Management list views also display the recipient’s primary EFT info.

Payment record EFT data will no longer be used - will be updated when payment files are processed (as an audit trail - this feature is still undergoing testing at the moment)

Annual Reviews Generation Job Update

Nightly job will now “catch up” on any ARs that did not generate 90 days in advance of a Recipient’s program end date. Due Dates on generated ARs also exhibited some problems and has been resolved. Initial roll out will slowly ramp up until all AR generation is caught up.

Annual Reviews Approval Routine Updated

Annual Reviews approval routine has been updated to hopefully resolve the issue of Program Lines not being created. In addition, the process has been refined in a manner that we believe it will also positively impact the issues where disbursements were being cancelled during AR approvals. We are confident but not 100% confident as we could not reproduce the issues consistently therefore we will be closely monitoring this fix.

Annual Reviews Hot Fix

Morning (7:00 am) of March 4, 2025

v1.0.31 Hot Fix - Evening of Feb 13, 2025

 

Bug Fix - Annual Reviews cannot be submitted through Portal (CBP)

This hot fix includes the fix that prevented users from being able to submit their Annual Review through the citizen portal (CBP).

Bug Fix - Email Addresses not updating for Applications / Recipients without linked accounts

Email addresses will now update successfully for applications and recipients even if they do not have a linked portal account. The only scenario where an update will be stopped is if a user inputs an email address that is someone else’s CBP email.

v1.0.31 - Evening of Feb 7th, 2025

Global Search - Log and Display recent searches

Ppulus will remember user’s recent global searches and display them in a drop down list for quicker (recent) search functionality. (PPULUS-1310)

Global Search Bug Fix - Quick codes assuming “24-” codes are applications

Global search (quick search for codes functionality) will now correctly interpret recipient vs application codes and quick navigate the user to the record. (PPULUS-1389)

Logic added to not search 000000000 SIN for potential duplicate scans

Logic has been added to ignore 000000000 SIN potential duplicate scans (PPULUS-1394)

Non-Digital Functionality - Added ability to generate a pre-populated PDF annual review file

Ppulus provider users have the ability to generate a paper version of an annual review (PPULUS-1385)

Fixed up formatting of Pay File Management Links

Manage and Download links overlapped and were mis-formatted when we implemented the new grid. Fixed. (PPULUS-1423)

Payments - Pay File Generation pulls EFT from same source as export

Pay File generation routine will now pull EFT details from disbursements - having the same consistent source as the export file generation routine. (PPULUS-1434)

Payments - Add log of Pay File to Disbursement Records

Disbursements now have a Pay File journey so users can see which pay file(s) the disbursement was part of (PPULUS-1433)

Refugee Claimant Screening Logic Change

Logic update to no longer screen out refugee claimant for screening

Payments - Preventing Generation when appropriate

When a program has a generated payment file that is not closed off - the system will now prevent generation of new files until the program’s generated one is addressed (cancelled or closed off with a pay register file) (PPULUS-1422 & PPULUS-1442)

Application Program Sorting Bug Fixed

When sorting by program (desc / asc) the list view results did not behave as expected. Bug is resolved this latest build. (PPULUS-1484)

Payments - Pay File Management - File Size bug fix

File sizes for pay files always appeared as 0kb in the pay file management list view. This has been corrected. (PPULUS-1493)

On Offer validation to check for Bank Details

Added validation to check to ensure bank details have been set up prior to users being able to set an application from Eligible to On Offer (PPULUS-1411)

Non-Digital Functionality - Changed Email Tab to Correspondence and include generated PDF letters

Generated PDF letters are attached to applicants and recipients, viewable / manageable in the Correspondence tab. (PPULUS-1393)

Non-Digital Functionality - Applicants and Recipients Letters

Generated PDF letters are attached to applicants and recipients, viewable / manageable in the Correspondence tab. (PPULUS-1397 & PPULUS-1392)

Non-Digital Functionality - Added ability to “Create” a new application from Ppulus Provider

Users can create an application from scratch from the back office - Ppulus Provider. This feature is meant for creating applications for individuals who do not wish to do so online (PPULUS-1357)

Payments - Add visibility to recipients with 2 or more payments prior to pay file generation

New feature to bring visibility to recipients that have 2 or more payments prior to generating a pay file (PPULUS-1435)

Payments - Pay File Management displays payments contained

Disbursements are now listed for Pay Files to enable users to see which payments are contained in the pay file (PPULUS-1433)

Recipient Journey Section Formatting

Recipient main page with the journey and warnings section has been adjusted so that it is formatted as originally intended.

Email Updates in Provider update CBP Account Email

When email addresses are updated in Ppulus Provider - if there is a linked CBP portal account, the system will now update that email as well. (applies to Applications and Recipient files) (PPULUS-1452)

Payments - Pay Register Files Closed Status always said “With Errors”

There was a bug in the system that always displayed payment files’ status as Closed with Errors on the Pay File Management list view. Bug has been resolved in this build. (PPULUS-1494)

Active TRAB recipients count (dashboard)

Corrected a bug that caused the active TRAB recipients count to display incorrectly. (PPULUS-1482)

Note button returned to far right

New note button moved to the far left in the last release - has been returned to it’s original intended location, right side above the notes grid. (PPULUS-1414)

Added application journey / auditing for On Offer functionality

Offer functionality now creates application journey entries (PPULUS-1417)

Non-Digital Functionality - New Non-Digital documents management section

List view that enables management of non-digital support correspondence (PPULUS-1400)

Job created to remove / clear draft applications after 30 days

Applications that have been started but not submitted will be cleared through a nightly job if the draft application has not been touched for 30 days (PPULUS-1416)

Non-Digital Functionality - Added “Communication Preference” field to Applications and Recipients

New field to record an applicant and recipient’s communication preference to drive non-digital functionality logic (PPULUS-1356)

Payments - Updating pay files to use CIVIDA instead of Capital Regional Housing

Client Name and Client Abbreviation changed to CIVIDA (PPULUS-1431)

Initial Dashboard Performance Improvement

The initial dashboard that is presented within Ppulus will now be more performant on load. Also added a refresh button that will trigger a dashboard data refresh.

Non-Digital Functionality - UAT Findings

A collection of Non-Digital Functionality identified bugs and tweaks have been addressed.

Payments - Increased Auditing

Payment detail changes have increased auditing and will appear in the recipient file’s journey.

Non-Digital Functionality - Request Supporting Documents (Letter)

A letter option is now available when requesting supporting documents to create a consistent experience with the other non-digital functionality letters. (PPULUS-1462)

v1.0.30 - Nov 28, 2024

  • Dashboard Actuals Formula Updated

    Actuals calculation (summation) had a bug that has now been fixed.

  • Communication Preference Flag Added

    1st feature as part of the Non-Digital Functionality feature-set completed. Available on applications and recipients with 2 options (Email and Paper)

  • Recipient Disbursement Payment Date List View Updated

    Bug fix - the payment date displays in full date format now (month, day, year).

  • Recipient Program Extend (+1) brought back

    Bug fix - the extend link was hidden by accident in the last build. The link is available again on the programs list view.

  • File Uploads allows "#" in the file name

    Files with # in the file name were causing issues within the system. System logic has been updated to replace “#”s and turn them into “_”.

  • Generated Annual Reviews can be submitted by Ppulus Provider users

    Previously Generated annual reviews could not move to the next stage of their lifecycle (Submitted) through Ppulus Provider. The system has been updated so that Ppulus Provider users can “submit” generate annual reviews now.

v1.0.29 - Nov 19, 2024

  • Global Search Links Bug Resolved

    Global search navigation links now function as expected.

  • Notes Default Ordering

    The notes grid for recipients now defaults to sorting in descending order (newest notes at the top to older notes at the bottom)

  • Draft Applications Submission

    Applications with a draft status can now be “Submitted” once again.

  • Notes Functionality Available for Approved Files

    Approved applications are available for notes creation / management once again

  • Civida Benefit Portal (Citizen) Messaging updated

    Refinement in messaging / text for applicants that have an application in Eligible status

v1.0.28 - Nov 17, 2024

#1. New Grid for List Views

The new data grid has many new features such as multi-column filtering, type selection in drop downs, export of up to 100 records and more. The new grid provides a foundation for continuous improvements and the flexibility to incorporate changes based on user feedback.

#2. Global Search

Ppulus has a new way to locate records quickly (always available at the top of the screen)! Includes features such as highlighting search matches, searching across multiple record types and quick jumping to records when a unique code is inputted. Currently the search input must be at least 4 characters or more.

#3. Application Score Value (key date) hidden for IRs and ARs (PS-569)

Continuing to hide anything related to scoring on ARs and IRs as it only pertains to applications.

#4. Right Navigation in Citizen Portal (CBP) persists recipient values for ARs

Currently, if a recipient is working on their annual review and uses the right navigation links - they lose their data in the Housing Details screen. That has been fixed.

#5. Approving ARs for Recipients without Email Addresses now functions

A bug fix to ensure a new program line and new disbursements are created even if the recipient’s file doesn’t have an email address.

#6. Transit & Institution # - max length incorrect (PS-645)

On the upload supporting documents screen within the citizen portal (CBP) - the maximum length for transit and institution inputs have been corrected.

  • Institution Number = 3 digits

  • Transit Number = 5 digits

#7. Change Generation of Pay File to be queued up and downloadable from PayFile Management (PS-444)

To prevent the time “gap” between the export of the pay file records and the generation of the pay file - the Generate Pay File functionality is now a queued , where users can work while the system is generating the pay file. In addition, the pay file is generated with the export file - ensuring that both are kept in-sync.

#8. Age added to Household Members Header (Application, AR, IR + Recipients)

All household member headings now include a calculated “age” label.

#9. New “On Offer” status / stage added (PS-476)

This is a larger change that introduces a new in-between step in-between eligible and approved. Ppulus Provider users have the ability to trigger an “Offer” which generates a PDF that the user receives via email and also is presented for review in the citizen portal (CBP).

#10. On Offer Due Date Configuration Setting (PS-476)

Administrators have the ability to set the default acceptance due date (# of days) for offers that are sent out to applicants. Ppulus users retain the ability to override the due date during send out and can update / extend the date as required.

#11. New Notes Management logic (PS-622)

Notes can only be edited and deleted by the creator of the note.

#12. Application Confirmation Page Updated (PS-641)

Two changes:

  • Remove the confirmation number and replace it with the application code

  • Remove line that lists out the application's score (no longer mentioning the score)

#13. Update Status in Canada screening logic (PS-640)

Update the status in Canada screening logic to have the following SCREEN OUT:

  • Refugee Claimant

  • Deportation Status

#14. Selected Power in Initial Application - displays as "Heat" and not "Power" in Provider (PS-642 & PS-619)

Fix to correct the loading of Power and Heat values in Ppulus Provider.

#15. Implement a new Naming Convention for Applications (PS-577)

Currently the recipient codes and application codes are named in a similar fashion. Moving forward, applications will begin with a “SA” prefix (for submitted application)

#16. Applications List views - Replaced Applicant field with First Name + Last Name

Applicant column has been changed out for separate First Name and Last Name fields for all application list views.

#17. Automated setting Offers back to Eligible (PS-476)

If applicants do not accept or decline their offer before the due date - Ppulus will automatically set the application’s status back to “Eligible” plus clear out the offer date details.

#18. Read Only Role introduced (PS-418)

There is now a Read Only role available for use that allows users assigned the role (if exclusively assigned the role) to read the majority of the data in Ppulus Provider but cannot make changes.

#19. Note Taker Role introduced (PS-629)

The Note Taker role is specifically designed as an “add on” to the read only role. When used in combination, users can view most of the data in Ppulus Provider and have the ability to add / edit / delete notes (based on new notes management logic)

#20. Approving ARs sometimes doesn’t create new Program Line and Disbursements (PS-650)

Fix implemented to resolve issue of some AR approvals not creating a new program line and disbursements.

#21. Add spacing to “PreferNotToSay” buttons in CBP Circumstances step

Fix to add spacing to “PreferNotToSay” buttons

#22. Email Send Out Tracking for Applications

A new email tab has been added to Applications to allow users to view email send outs related to the application.

#23. On Notice and Extend functionality moved to program lines (PS-381)

Both original buttons that used to be at a recipient level have been moved to the program lines therefore allowing the system to pin point which program line the on-notice and extend functionality should operate on.

#24. Added a new My Annual Reviews list view

New list view will load annual reviews that are assigned to the logged in Ppulus Provider user.

#25. Disbursement missing from pay file - status updated as “Payment Sent” (PS-655)

Fix to adjust logic surrounding pay file register processing to prevent a situation where a new disbursement is created for a recipient after a pay file is generated but before the pay file has been processed.

#26. Generate Pay File - cannot load Dec 2024 period (PS-660)

Bug fixed where Ppulus Provider would not load December 2024 pay period to generate a pay file.

Post launch release details available upon request (excluded to keep page clean at this moment)

May 13, 2024 soft launch, May 15, 2024 official “Go Live”

CBP Goes Live